If you are using Safari to access Copia through Canvas, Blackboard, or another learning management system (LMS), you may have trouble launching books in our web reader.
When you click the Read Now button next to your book, it should launch a separate tab and open your book in our web reader. If this does not happen...
There are two ways to fix this issue.
1. SUGGESTED METHOD: Switch to a different browser (preferably Chrome or Firefox).
2. Temporarily disable Safari's cross-site tracking prevention feature. (Continue with steps below.)
To disable Cross-site tracking prevention in Safari:
When you click the Read Now button next to your book, it should launch a separate tab and open your book in our web reader. If this does not happen...
There are two ways to fix this issue.
1. SUGGESTED METHOD: Switch to a different browser (preferably Chrome or Firefox).
2. Temporarily disable Safari's cross-site tracking prevention feature. (Continue with steps below.)
To disable Cross-site tracking prevention in Safari:
- Select the Safari Preferences menu
- Select the Privacy tab
- Uncheck the "Prevent cross-site tracking" check box
- Close the Preferences window
- Refresh browser screen
Comments
0 comments
Article is closed for comments.