Creating Individual Accounts (Copia Back Office)

This document outlines the process for creating an a account for a single user. To create multiple user accounts at once, refer to Creating Accounts in Batches.  

Step-by-step guide

Creating an individual account

1. Visit your Copia back office. Mots likely, you use one of these two URLs:
   1. BFW.thecopia.com/back-office
   2. EDU.thecopia.com/back-office
2. Log in to the back office portal using the credentials you received in your welcome email. 
3. You will now be logged in as a School Admin.
4. Click on Manage on the top-left of the page and select Users.
   
5. Click Create on the top-right of the page.
   
6. Select the Role of the user you would like to create. You may choose Student or Teacher. 
   
7. Fill in the First Name, Last Name, and Email fields.
   1. The Email field is optional.
8. Fill in the Username field with either:
   1. a username of your choice, or
   2. the same email address you entered in the Email field
      1. Please note that each Username must be unique. In the event that you enter a Username that is already in use in our system, you will be prompted to reenter an available Username. 
9. There are two options for Send Welcome Email:
   
   1. Don’t send welcome email: This option requires you, the School Admin, to create a password for the new user and enter it in the Password field. Remember the password you create, and pass it on to the user.
   2. Send the user an email with a link to set password: This option will automatically send the new user instructions for resetting the password for her account. (You will still need to enter a default password in the Password field here.)
      1. For this option, you will need to enter an Email address during the account creation. 
10. Passwords must have a minimum of 6 characters.
11. Once created, a User account can not be deleted from the system. Please double check all information before saving.
    1. To edit the details of a User account, see Editing User Accounts. 
12. Click Save.