Minimum System Requirements and Firewall Traffic (Whitelist Domains)

Hardware Requirements

Android Devices

• Tablets 7"+
• Android Phone

iOS Devices

• iPad 2nd Generation +
• iPhone

Operating System Requirements

PC

• Windows 7
• Windows 8
• Windows 10

Mac

• OS X 10.9+

Android Devices

• Android v4.0+ required

Apple Devices

• iOS7+

Whitelisted Domains

This list contains the necessary Domain Names to be whitelisted by the IT department for allowing Copia  Applications/Portal to authenticate with Copia Servers.

• For complete compatibility with Copia Class there are two DNS-based connections that must be enabled for port 80 (http) and port 443 (https):
  *.thecopia.com (multiple sub domains)
  adeactivate.adobe.com
   
  In addition, the following needs to be enabled on port 8080:
  sync.thecopia.com  (sync.thecopia.com:8080)

Note to IT Personnel: Please trace the activity and allow the authentication in your filter as well.

If you are still having trouble connecting to our servers (you may see an error message beginning with "E_ADEPT"), make sure you do not have a VPN profile installed on your device.